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Please place your order at least two working days prior to your event. We will make every effort to accommodate last-minute requests, but this lead time is necessary to ensure that fresh ingredients and adequate staff are available. Orders must be confirmed the day before the scheduled event.
We realize that emergency cancellations do occur, and we'll do our best to avoid any cancellation charges. If an order is cancelled at least 24 hours in advance, we can usually avoid any charges except for specially ordered food products or prepared foods that cannot be otherwise utilized.
Prices quoted are for services provided during our normal business hours of 7:00 A.M. to 3:00 P.M. Arrangements can also be made for catering after-hours functions (at an additional charge).
Unless otherwise specified, all catering orders have an 8 guest minimum.
Orders are served with high quality disposable ware. China, Linens, Flowers, Decorations, Waitstaff and other custom services are also available at an additional charge, which will be quoted separately. Any unreturned catering equipment will be billed to the requesting party at full cost.
Clean-up is not included in the pricing for orders delivered on disposable ware. If requested at the time of the order, cleanup services can be provided for an additional charge. Orders that specify service on china include cleanup in the pricing.
All catering orders will be billed to an acceptable major credit card or cost center.
The following policies and procedures have been developed to ensure the proper use and preservation of this facility. All requests, scheduling, and arrangements are handled by the conference room manager: 617-584-1063.
All reservations are subject to cancellation based on priority needs.
The large and small conference rooms are available to tenants of the Schraffts building on a first come basis. Approval will be needed by Flatley for all outside interests.
The rooms are available for meetings, workshops and events. The small and large conference rooms are available Monday through Friday, 6:00 a.m. to 8:00p.m. (weekend request subject to approval).
All reservations are accepted at least 24 hours in advance of the requested meeting, and must be received via the online reservation website http://www.cafeunidine.com/schraffts/. To check availability, call the Scheduling Coordinator at 617-584-1063. On the form, indicate the time of the meeting and the times you would like the reservation to start and end. Your reservation is not complete until you receive email confirmation from the Scheduling Coordinator.
Due to some meetings needing special room setups, please allow a minimum of 30 minutes between the start and end of each meeting. For example, if the meeting before your requested time ends at 10:30 am, you should book your meeting starting at 11:00 am. On some occasions, more time may be required to accommodate arranging the room to its standard setup. Should this be the case, you will be notified as far in advance as possible of a need to reschedule your meeting time.
The Large and Small conference rooms are locate on the first floor lobby of the Schraffts Building. The large room is located on your right hand side when you enter the main lobby and the small room is located slightly further down from the large room.
Food and drink are only permitted by Unidine Catering Services. They can be contacted at 617-584-1063. Outside food will be charged $100 cleaning fee. The rooms will be opened prior to your meeting by the coordinator. Please reach out to the coordinator if there are any issues 617-584-1063.
The standard set up of the Large Conference Room is a hollow square with one large table and 32 chairs. Room use is limited to events of 40 persons or less.
The standard set up for the Small Conference Room is one table with 8 chairs. The capacity of this room is 10 persons.
The room is available only in the standard set up and cannot be rearranged. If the furniture is moved or there is any damage to the furniture or the room, your ability to use the room may be suspended and you may be charged. If necessary, the conference room coordinator reserves the right to change the room setup without notice.
If you require a different configuration, it must be indicated on your reservation.
The following multimedia equipment is available in the small and large conference rooms: HDMI laptop hook-up, internet access, audio, LCD projector, Polycom phone. If you have a special request to test your AV prior to your meeting please reach out to the coordinator 617-584-1063.
The library is responsible for the set up and removal of all multimedia equipment. However, you are responsible for the equipment for the duration of your reservation time and any damages or missing equipment will be charged to you
If a major maintenance or hardware problem occurs, please report this to the Scheduling Coordinator 617-584-1063.
The large conference rooms has a coat rack available in the closet. There is also a white board available for use. Please do not write on the board with improper markers. The room is also equipped with privacy shades that can be displayed using a white remote control.
Easels can be provided with advance notice. Users are responsible for providing any and all additional equipment, such as markers, pads and paper.
Please respect all rules and responsibilities to ensure continued availability of the facility. Failure to comply may result in suspension of access to the room or a charge to your account.
Cancellations of meetings must be communicated in writing to the Scheduling Coordinator no fewer than 24 hours before the scheduled event. Failure to cancel events within four business days may result in a $100 cancellation fee.
In all cases, the person listed on the reservation will be responsible for all damage and cleaning costs incurred during the reservation time.
